Return and Refund Policy

Earth Angel Wellness is a medical clinic providing the latest safe and effective treatments for weight loss. Earth Angel Wellness is a cash clinic that does not accept medical insurance. We provide full paperwork for patients to seek reimbursement for any services and prescription medications that may be covered by the patient’s insurance. Payment for services is the responsibility of the patient regardless of insurance coverage. This return policy constitutes the only conditions applying to the return of products and services; no other policy to this effect exists, and this policy supersedes all prior policies.

GENERAL

1. Earth Angel Wellness does not offer refunds on accounts with outstanding claims or balances or where upcoming services are scheduled.
2. Earth Angel Wellness does not allow the transfer of services or treatments to other individuals or other clinics.
3. Submission of the returned product does not constitute acceptance of the return. Earth Angel Wellness reserves the sole right to determine whether the products or services qualify for replacement/refund. Earth Angel Wellness also reserves the sole right to refuse a return as it deems appropriate.
4. Refunds less than $25.00 will not be processed.

ITEMS DEEMED RETURNABLE

Earth Angel Wellness will not issue a refund, but will promptly replace items meeting the following criteria:

1. Recalled products.
2. Incorrect shipments
3. Damaged product due to shipping carrier

ITEMS DEEMED NON-RETURNABLE

Earth Angel Wellness does not accept the return or refund of:

1. Services provided or performed, including but not limited to physician visits and patient training. If initial patient training is unsuccessful, Earth Angel Wellness will provide additional training at no cost to the patient, as needed.
2. Products or services not purchased directly from Earth Angel Wellness; Earth Angel Wellness reserves the right to destroy non-Earth Angel Wellness products shipped as a returned product and to charge the patient for the cost incurred to process and destroy the non- Earth Angel Wellness
3. Prescription medications, including but not limited to any prescription written by a licensed physician.
4. Damaged products, including but not limited to missing or damaged labels, repackaged product, opened product, and product otherwise not in its original form.
5. Mishandled products due to patient’s improper handling or storage of the products.